Employee Engagement: Why 7 in 10 Employees Are Against You
Human Resource Professionals of Central PA (0644)
Length of Program: 1.00 hours
Date of Program: May 27, 2014
Title of Program: Employee Engagement: Why 7 in 10 Employees Are Against You
Specific Credit: General
Presenter: James M Carchidi, CSP –
Executive Vice President, The JFC Staffing Companies
Summary of Presentation:
“The single biggest decision you make in your job — bigger than all of the rest — is who you name manager. When you name the wrong person manager, nothing fixes that bad decision. Not compensation, not benefits — nothing.” – Jim Clifton CEO, Gallup
Take into account Gallup’s latest State of the American Workplace Poll. It found that a whopping 70% of the nation’s employees are disengaged at work. Disengaged employees make costly mistakes. Disengaged employees also lead to disengaged customers. The domino effect is disastrous for HR and their organizations.
In this interactive presentation participants will be shown compelling evidence for the importance of turning managers into coaches; using conversational questions and taking employees from mere compliance to unwavering commitment.
You will learn the benefit of using coaching questions instead of advising or telling in a management role. See how questions hold the power to cause us to think, create answers we believe in, and motivate us to act on our ideas. Learn how “asking” moves us beyond passive acceptance of what others say, or staying stuck in present circumstances, to aggressively applying our creative ability to the problem.
The coaching approach will force conversations with employees to become less about your thoughts, your input, and what you think will work. You start listening-really listening-to the other person. And that’s where the magic happens: the more you listen, the more you see how capable they are, how much they can do with a little encouragement, and what wonderful solutions they can discover on their own. The more you ask, the more they grow and commit to the solution.